Job Title Customer Support Executive Location Gurgaon Department Customer Service Job Type Full time Key Responsibilities Respond promptly to customer inquiries via phone email chat or social media Identify and assess customers needs to achieve satisfaction Handle customer complaints provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Keep records of customer interactions process customer accounts and file documents Follow communication procedures guidelines and policies Provide feedback on the efficiency of the customer service process Collaborate with internal teams technical sales logistics to resolve customer issues Required Skills Qualifications Bachelor s degree in any discipline preferred Proven customer support experience or experience as a client service representative Strong phone contact handling skills and active listening Excellent communication and presentation skills Ability to multitask prioritize and manage time effectively Prior experience in customer service or support roles is an advantage Preferred Qualifications Both fresher and experienced candidates can apply for this customer service role Experience in telecom BPO and Tele sales industries is a plus Fluency in English Contact person-(phone hidden) Job Type Full-time Pay 20 000 00 - 27 000 00 per month Work Location In person

📌 Customer Care Manager (Haryana)
🏢 Infiniserve IT Solutions
📍 Haryana