Checking passengers in for flights Re-routing or re-booking passengers whose flights have been cancelled or delayed Assisting disabled passengers or those travelling with young children Giving passengers up-to-date information on flights Assisting passengers with all inquiries including lost or delayed baggage Assisting staff in carrying out security checks as and when the situation arises Delivering high levels of customer service to passengers and those travelling through the airport Outside the airport terminal Handling all the loading and unloading of passenger bags from the aircraft Helping direct passengers onto and off the aircraft Ideal Profile You have at least 1 year experience within a Admin Assistant or Receptionist role ideally within the Aviation Transport Logistics industry You are organised and have good interpersonal skills You have good computer skills MS Word Excel Powerpoint You are service-oriented with excellent interpersonal skills You have valuable communication skills and are comfortable with handling phone calls in a positive and professional manner