Administrative Support Receive and distribute couriers and hospital documents Maintain appointment registers files and front office supplies Reception Patient Handling Greet patients and visitors courteously Guide patients to appropriate departments or counters Handle patient check-in and check-out processes efficiently Appointment Scheduling Schedule and confirm appointments for OPD specialists diagnostics etc Coordinate with doctors schedules and department availability Communication Coordination Answer incoming calls and route them to appropriate personnel Provide accurate information regarding hospital services Coordinate with nursing billing and medical departments for patient flow Registration Documentation Maintain patient registration and demographic data Ensure correct entry of data in the Hospital Management System HMS Issue visitor passes maintain records and manage front office logs Billing Support Direct patients to billing counters and assist with initial formalities Support in collecting consultation fees or OPD charges if required Customer Service Address patient visitor grievances politely and escalate when necessary Ensure a neat clean and professional front office setting Job Types Full-time Permanent Ability to commute relocate Trivandrum Kerala Reliably commute or planning to relocate before starting work Preferred Education Bachelor s Preferred Language English Preferred Work Location In person

📌 Front Office Executive (Kerala)
🏢 LOKA MEDICITY
📍 Kerala