Project Role Infra Tech Support Practitioner Project Role Description Provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite and for configured services running on various platforms operating within a defined operating model and processes Provide hardware software support and implement technology at the operating system-level across all server and network areas and for particular software solutions vendors brands Work includes L1 and L2 basic and intermediate level troubleshooting Must have skills Enterprise Network Operations Good to have skills NA Minimum 3 year s of experience is required Educational Qualification 15 years full time education Summary As an Infra Tech Support Practitioner you will engage in the ongoing technical support and maintenance of production and development systems and software products Your typical day will involve addressing various technical issues providing both remote and onsite assistance and ensuring that configured services operate smoothly across multiple platforms You will work within a defined operating model and processes focusing on delivering effective solutions to enhance system performance and reliability Roles Responsibilities - Expected to perform independently and become an SME - Required active participation contribution in team discussions - Contribute in providing solutions to work related problems - Assist in the implementation of technology at the operating system level across all server and network areas - Conduct basic and intermediate level troubleshooting for hardware and software issues Professional Technical Skills - Must To Have Skills Proficiency in Enterprise Network Operations - Solid understanding of network protocols and configurations - Experience with server management and maintenance - Familiarity with troubleshooting methodologies and tools - Ability to work collaboratively in a team environment Additional Information - The candidate should have minimum 3 years of experience in Enterprise Network Operations - This position is based at our Hyderabad office - A 15 years full time education is required 15 years full time education

📌 Infra Tech Support Practitioner (Telangana)
🏢 Accenture
📍 Telangana