Hiring: Customer Support Specialist – Thai Language | Jaipur | 10–11 LPA Location: Jaipur Experience: 6 Months – 1 Year (Customer Support/BPO) Work Mode: Work From Office / Work From Home (as per business requirement) Working Days: 5.5 Days a Week We are looking for Thai-speaking Customer Support Specialists who are passionate about delivering exceptional customer service and providing support to international customers.
Key Responsibilities
- Handle customer queries via Voice, Email, and Chat.
- Resolve customer issues while ensuring a high level of customer satisfaction.
- Document customer interactions accurately in the CRM system.
- Meet performance metrics such as AHT, FCR, and CSAT.
- Escalate complex issues to the appropriate internal teams when required.
Required Skills
- C1 Level proficiency in Thai (written and spoken) is mandatory.
- Valuable communication skills in English.
- 6 months to 1 year of experience in International Customer Support/BPO.
- Basic knowledge of CRM tools and MS Office.
- Comfortable working in a fast-paced, customer-focused environment.
- Willingness to work in rotational shifts and a 5.5-day workweek.
Eligibility
- Graduate in any discipline.
- Undergraduates with relevant customer support experience may also be considered.
Why Join
Us?
- Competitive salary package.
- Comprehensive training and development.
- Global work environment.
- Excellent career growth opportunities. Interested candidates can share their updated resume or reach out directly for more details.
[email protected]
📌 International Customer Service (Ajmer)
🏢 JMD Technologies
📍 Ajmer