Location: Jaipur Experience: 1–3 Years Employment Type: Full-Time About the Role: We are looking for a proactive and customer-focused Customer Success Executive to manage inbound customer inquiries, provide exceptional support, and convert leads into satisfied customers. The ideal candidate should possess excellent communication skills, a customer-first mindset, and the ability to build lasting relationships while driving sales.

Key Responsibilities - Handle inbound customer inquiries via phone, email, WhatsApp, chat, and social media.

- Understand customer requirements and recommend suitable products or services.
- Convert inbound leads into successful sales through effective communication and relationship building.
- Resolve customer queries, complaints, and concerns promptly and professionally.
- Maintain robust relationships with existing customers to ensure satisfaction and retention.
- Follow up with leads and customers to improve engagement and maximize conversions.




- Coordinate with internal teams such as Sales, Operations, and Logistics to ensure timely issue resolution.
- Maintain accurate records of customer interactions, orders, and follow-ups in the CRM.
- Collect customer feedback and share insights to improve products and customer experience.

Required Skills & Qualifications - Bachelor's degree in any discipline.

- 1–3 years of experience in Customer Success and Customer Support
- Excellent verbal and written communication skills in English.
- Strong interpersonal and relationship management skills.
- Ability to handle multiple customer interactions efficiently.
- Customer-centric attitude with strong problem-solving abilities.
- Basic knowledge of CRM software and Microsoft Excel is preferred.
- Positive attitude, ownership mindset, and willingness to learn.

📌 Customer Support Specialist (Udaipur)
🏢 Eat Better
📍 Udaipur