- Handle inbound and outbound customer calls professionally.
- Respond to customer inquiries via phone, WhatsApp, email, and other communication channels.
- Provide information regarding healthcare services, medical equipment rentals, and service availability.
- Coordinate with operations and service teams to ensure timely service delivery.
- Follow up with customers regarding service requests and feedback.
- Maintain accurate records of customer interactions in CRM/software systems.
- Resolve customer complaints efficiently and escalate issues when necessary.
- Meet daily call handling and customer satisfaction targets.

Pay: ₹20,000.00 - ₹25,000.00 per month

Application Question(s):

- Do you have a two-wheeler?




- Willing to work from 8 am to 4 pm and 1: 30 pm to 9:30 pm, Sundays and holidays, with compensatory off?

Education:

- Higher Secondary(12th Pass) (Preferred)

Experience:

- Customer relationship management: 2 years (Preferred)

Language:

- English (Preferred)
- Kannada (Preferred)
- Hindi (Preferred)
- Tamil (Preferred)
- Telugu (Preferred)

License/Certification:

- Driving Licence (Preferred)

Location:

- Bengaluru, Karnataka (560091) (Preferred)

Shift availability:

- Day Shift (Preferred)

Work Location: In person

📌 Customer Care Executive (India)
🏢 Alerthands Healthcare Services
📍 India