Job Description:
We are urgently hiring Customer Service Advisors for an International Blended Process (Inbound Calls + Email Support). This is an excellent opportunity for candidates looking to build a career in the BPO industry.

Preference will be given to candidates residing in or near Thane for easy commute.

Key Responsibilities:

- Handle inbound customer calls and respond to email queries
- Resolve customer concerns efficiently and professionally
- Maintain accurate records of customer interactions
- Ensure high customer satisfaction (CSAT)
- Deliver excellent customer service at all times

Eligibility Criteria:

- HSC / Graduate (Any stream)
- Prior BPO experience is an added advantage
- Strong English communication (verbal & written)
- Basic computer knowledge and valuable typing skills
- VOICE / NON VOICE

Shift Details:





- 5 days working (Rotational week offs)
- Day shift (Window between 9:30 AM – 9:30 PM)

Benefits:

- Health Insurance
- International process exposure
- Career growth opportunities

Location: Sunrise Business Park, Wagle Estate, Thane west 400604.

Contact:
Call/WhatsApp: +91-XXXXXXXXXX / (phone hidden)

Pay: Up to ₹35,000.00 per month

Benefits:

- Health insurance

Education:

- Higher Secondary(12th Pass) (Required)

Experience:

- Inbound voice: 1 year (Required)
- International voice process: 1 year (Required)
- Customer service: 1 year (Required)
- Email Support: 1 year (Preferred)

Language:

- Fluent English (Required)

Work Location: In person

📌 Customer Service Representative (India)
🏢 Mihir Infinite Services
📍 India