1. Lead Engagement & Qualification

- Handle incoming leads via calls
- Understand client health concerns through detailed conversations
- Collect relevant basic information

2. Program Explanation & Expectation Setting

- Clearly explain the Amura health program
- Set realistic expectations (limitations + process clarity)
- Ensure clients fully understand the journey before onboarding

3. Client Relationship Management

- Conduct regular follow-ups/check-ins
- Address concerns and ensure satisfaction post-onboarding
- Maintain long-term engagement

4. Empathy-Driven Communication

- Actively listen and respond with empathy
- Adapt communication based on client situations
- Build trust rather than push decisions

5. Cross-functional Collaboration

- Coordinate with the medical team
- Resolve client-specific queries and requests effectively

6. Lead Tracking & CRM Usage

- Use internal lead management tools
- Track interactions, follow-ups, and client progress

Pay: ₹30,000.00 - ₹60,000.00 per month

Perks:

- Cell phone reimbursement
- Health insurance
- Life insurance
- Provident Fund

Work Location: In person

📌 Client Relationship Manager (India)
🏢 Amura Health
📍 India