We are looking for a proactive and detail-oriented Online Selling Platform Handling Executive to manage our online sales channels and ensure smooth day-to-day operations across multiple e-commerce marketplaces. The candidate will be responsible for product listings, order processing, inventory management, customer support, and sales performance monitoring.
Key Responsibilities
- Manage seller accounts on online marketplaces (e.g., Amazon, Flipkart, Meesho, JioMart, IndiaMART, TradeIndia, Shopify, and company website).
- Create, update, and optimize product listings, descriptions, images, pricing, and specifications.
- Process and monitor customer orders, returns, cancellations, and refunds.
- Coordinate with the warehouse and logistics team for timely order dispatch.
- Track inventory levels and update stock availability across all platforms.
- Respond promptly to customer inquiries, messages, and reviews.
- Monitor product performance, sales reports, and marketplace analytics.
- Plan and execute promotional offers, discounts, and marketplace campaigns.
- Ensure product information and pricing are accurate across all platforms.
- Coordinate with internal teams for product launches and catalog updates.
- Maintain seller ratings and ensure compliance with marketplace policies.
- Prepare daily, weekly, and monthly sales and inventory reports.
Required Skills
- Knowledge of e-commerce platforms and marketplace seller panels.
- Basic understanding of Microsoft Excel, Word, and Google Sheets.
- Strong communication and customer service skills.
- Good analytical and problem-solving abilities.
- Attention to detail and organizational skills.
- Ability to manage multiple tasks and meet deadlines.
Qualifications
- Bachelor's degree in Commerce, Business Administration, Marketing, or a related field.
- Certification in Digital Marketing or E-commerce is an added advantage.
Experience
- 1–3 years of experience in e-commerce operations or online marketplace management.
- Freshers with strong knowledge of e-commerce platforms may also apply.
Working Hours
- Full time
- As per company policy.
Salary
- Competitive salary based on qualifications, experience, and performance.
Preferred Qualities
- Self-motivated and result-oriented.
- Excellent time management skills.
- Quick learner with a positive attitude.
- Ability to work independently and as part of a team.
- Strong focus on customer satisfaction and sales growth.
Suitable for: Companies selling products through Amazon, Flipkart, Meesho, IndiaMART, TradeIndia, Shopify, their own website, or other online marketplaces
Pay: ₹11,597.83 - ₹15,597.00 per month
Work Location: In person
📌 E-Commerce Executive (India)
🏢 Kingson
📍 India