Executive Training

Department Training Collections Job Role

- Class Room Training (Culture Communication) (Process Specific Training)
- Handling On Job Training (2 Weeks)
- Monitoring Calls
- Call Calibration
- 1-1 Feedback

- Valuable Knowledge on MS Office. (Creating presentations, Training Manuals etc.)
- Good energy levels.
- Demonstrate leadership skills with experience managing a batch of 25-30 trainees.
- Excellent verbal and written communication and presentation skills.
- Solid skills of persuasion and negotiation, paired with an innate ability to develop trust, confidence and consensus.
- Ability to execute policies, processes and procedures of the organization.
- Ensure full compliance with all company, departmental, legal, and regulatory requirements




- Strong focus on Customer Service

Desired Skills
- 2 years of Trainer experience with an International BPO
- Minimum 1 year of Third Party Collections experience preferred
- Excellent communication skills
- Preferred Qualification Any Graduate

Job Category: Training

Job Type: Full Time

Job Location: Pune IN

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Executive Training (Maharashtra)
🏢 Credence Resource Management
📍 Maharashtra