About CallHippo

CallHippo is a futuristic virtual phone system that revolutionises communication for businesses of all scales and sizes. Established with the aim of enhancing customer communications and boosting team collaboration, it offers an array of 50+ advanced features. The company has a strong global presence, with footprints in 80+ countries.
To know more: https://callhippo.com/

Timings: 10:00 AM to 7:00 PM

Key Responsibilities

- Monitor, maintain, and troubleshoot network infrastructure, servers, and computer systems.
- Install, configure, and upgrade hardware, software, routers, switches, firewalls, and operating systems.
- Ensure network security by implementing security protocols, access controls, antivirus systems, and backup procedures.
- Create and manage user accounts, permissions, and access rights across systems and applications.
- Diagnose and resolve hardware, software, and connectivity issues in a timely manner.
- Perform routine system maintenance, updates, and performance optimization activities.
- Maintain data backup, recovery, and disaster management procedures.
- Document system configurations, processes, and technical procedures for future reference.




- Monitor system logs and generate reports related to network performance and security.
- Coordinate with vendors and service providers for technical support and procurement activities.
- Provide technical assistance and support to employees for IT-related concerns.
- Supervise and mentor junior IT support staff when required.
- Ensure compliance with company IT policies and industry best practices.

Required Skills & Qualifications

- Bachelors degree in Information Technology, Computer Science, or a related field.
- Proven experience as a Network Administrator, System Administrator, or similar role.
- Solid knowledge of networking concepts including LAN, WAN, VPN, TCP/IP, DNS, DHCP, and firewalls.
- Experience with Windows/Linux servers and cloud-based infrastructure is preferred.
- Hands-on experience with routers, switches, access points, and network security tools.
- Familiarity with backup solutions, disaster recovery, and cybersecurity practices.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Certifications such as CCNA, MCSA, CompTIA Network+, or similar will be an added advantage.

📌 IT Administration Executive (Gujarat)
🏢 Appitsimple Infotek
📍 Gujarat