Relationship Manager

Key Skills

Solid relationship-building and client management

Excellent communication and interpersonal skills

Sales and negotiation abilities

Business development and lead generation

Customer retention and account management

Product presentation and demonstration

Cross-selling and upselling techniques

Market research and competitor analysis

CRM software proficiency

Problem-solving and conflict resolution

Time management and multitasking

Report preparation and sales forecasting

Coordination with internal teams

Target-oriented and revenue-driven approach

MS Office (Excel, Word, PowerPoint)

Key Qualities

Customer-focused attitude

Professional and confident personality

Positive and proactive mindset

Strong listening skills

Trustworthy and ethical

Self-motivated and result-oriented

Ability to build long-term relationships

Adaptable and quick learner

Team player

Decision-making ability

Attention to detail

High level of accountability

Resilient under pressure

Responsibilities (Job Description)

Develop and maintain strong relationships with existing and new customers.

Identify business opportunities and generate new sales leads.





Promote Harold Lights' products and solutions to dealers, distributors, architects, builders, and corporate clients.

Achieve monthly and quarterly sales targets.

Conduct client meetings, product presentations, and site visits.

Resolve customer queries and ensure high levels of customer satisfaction.

Coordinate with sales, operations, and logistics teams for timely order fulfillment.

Prepare quotations, negotiate pricing, and close deals.

Maintain accurate customer records in the CRM system.

Monitor market trends and competitor activities to identify growth opportunities.

Preferred Qualifications

Bachelor's degree in Business, Marketing, or a related field.

25 years of experience in relationship management, B2B sales, or the lighting/electrical/building materials industry.

Strong network with dealers, distributors, architects, or contractors is an advantage.

Willingness to travel for client meetings and business development.

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Compensation:

• No limits for the right person.

• Salary + Incentives, entirely performance-driven.

• If you can justify your value to the company, the company will reward it.

📌 Relationship Manager (Mumbai)
🏢 White Force Outsourcing Services
📍 Mumbai