The Saviynt Implementation and Support Lead oversees the endtoend delivery of the Saviynt Enterprise Identity Cloud EIC platform The role includes designing workflows onboarding applications leading deployment engineering and managing advanced platform operations and troubleshooting You will lead a hybrid team of developers and support engineers to ensure platform stability security compliance and zero business disruption during system changes
Roles Responsibilities
Implementation Architecture
Solution Deployment Architect design configure and deploy the Saviynt IGA solution to meet specific enterprise security requirements
Application Integration Build maintain and customize outofthebox OOTB and APIbased connectors REST SOAP JDBC to integrate onpremise and cloud target systems 1 2
Identity Lifecycle Management Design automated workflows for user onboarding offboarding crossboarding and birthright access provisioning rules 1
Governance Configuration Set up complex access request systems Segregation of Duties SoD policies and user access certification campaigns
Requirements Gathering Lead technical workshops with stakeholders to collect functional requirements and map them into Saviynt rules and schemas
Operations Platform Support
L3 Escalation Management Handle complex operational incidents perform deepdive debugging and execute root cause analysis RCA 1
Job Task Monitoring Monitor and optimize core platform backend jobs including user aggregations data syncs and provisioning tasks 1
Upgrades Maintenance Lead platform patches version upgrades and performance tuning to maintain overall system health and stability 1
SLA Process Governance Oversee managed operations to ensure incident resolution times adhere strictly to Service Level Agreements SLAs 1
Leadership Delivery
Team Mentorship Provide technical oversight guidance and training to midlevel and junior identity security engineers
Documentation Author and maintain lowlevel design LLD blueprints standard operating procedures SOPs and compliance audit evidence
Vendor Collaboration Partner with internal cybersecurity teams and Saviynt Product Support to resolve product bugs and execute platform enhancement features 1 2 3 4 5
Technical Professional Requirements
Education Bachelors degree in Computer Science Information Security Engineering or a related field
Experience 510 years of experience in Identity and Access Management IAMIGA with at least 3 years explicitly focused on handson Saviynt engineering platform
Saviynt Expertise Indepth knowledge of Saviynt EIC or similar IGA components including Identity Repository Access Requests Certifications Roles and Compliance modules
Development Skills Solid proficiency in writing SQL queries utilizing Groovy or Java customization scripts and building Unix shell scripts
Concepts Thorough mastery of RoleBased Access Control RBAC Least Privilege principles and industryspecific security compliance frameworks