Job Role: Customer Support Executive (Savings Account Support Lead Process)

Position Overview:-

We are seeking an energetic and customer-focused Customer Support Executive to join the ICICI Liabilities Team. In this role, you will be responsible for handling customer inquiries, offering prompt support for savings account products, and ensuring high satisfaction levels while maintaining smooth operations.

Key Responsibilities:-

- Customer Interaction: Handle incoming customer inquiries, provide end-to-end guidance regarding savings accounts, and resolve complaints effectively.
- Process Excellence: Manage lead generation, follow-ups, and customer relationship activities within the customer support framework.
- Quality Assurance: Ensure high standards of communication, issue resolution, and compliance with operational guidelines.
- Product Knowledge: Stay updated on savings account features, liability products,



and banking workflows to assist customers accurately.

Eligibility & Key Requirements:-

- Education: Graduation is mandatory in any discipline.
- Experience: Minimum 6 months of experience in a BPO or sales role (experienced candidates only).
- Communication: Excellent / Fluent spoken and written English communication skills.
- Age Limit: Must be 21 years or older.
- Gender: Open to both male and female candidates.

Work Schedule & Compensation

- Salary:
- Gross Salary: 23,000 / month
- In-Hand Salary: 21,000 / month

- Shift Timings: Day Shift (9:30 AM 7:00 PM)
- Working Days: 6 days/week (Fixed Sunday Off)

How To Apply ?

Contact for more details (Call / WhatsApp)

Contact us: HR Muhammad - (phone hidden)

📌 Customer Support Executive (Savings Account Support Lead Process) (Maharashtra)
🏢 Credicus Business Services
📍 Maharashtra