Job Role: Customer Service Executive Inbound Process
Location: Turbhe, Navi Mumbai
Job Summary:-
We are hiring Customer Service Executives for an Inbound Process. Candidates with prior experience in Banking or BPO customer service and excellent communication skills are encouraged to apply.
Eligibility Criteria:-
- Graduation is mandatory
- Minimum 12 months of experience in Customer Service (Banking/BPO)
- Versant Level 5 communication proficiency required
- Robust verbal communication and customer handling skills
Key Responsibilities:-
- Handle inbound customer calls and resolve queries efficiently
- Deliver high-quality customer service while maintaining service standards
- Provide accurate information regarding banking products and services
- Ensure timely issue resolution and proper documentation
- Maintain customer satisfaction through professional communication