About the Role

We are looking for a highly driven Key Account Executive to support and scale Epigamia's Digital Business across q-commerce and e-commerce platforms, including Blinkit, Zepto, Swiggy Instamart, Amazon, Flipkart and other emerging marketplaces.

This role sits at the intersection of sales, operations, supply chain, finance and analytics. The ideal candidate is someone who enjoys solving problems, thrives in fast-moving environments and can bring structure to complexity through data and execution.

If you enjoy owning business outcomes rather than simply completing tasks, this role offers an excellent platform to learn the digital commerce ecosystem end-to-end.

Key Responsibilities:

Account Operations & Business Execution

- Own day-to-day execution across assigned digital accounts
- Track daily fill rates, service levels and availability across cities and platforms
- Identify supply gaps, stock-outs and operational bottlenecks and work with internal teams for timely resolution
- Coordinate purchase orders, replenishment planning, order fulfilment and exception management

Listings & Digital Shelf Excellence

- Manage new product listings from creation to go-live across marketplaces
- Ensure product catalogue accuracy, including images, content, pricing and attributes
- Monitor digital shelf health, including assortment, ratings, reviews and search visibility
- Drive regular content audits and SEO improvements across platforms

Commercial Planning & Promotions

- Execute promotional calendars in coordination with Key Account Managers
- Support channel-wise promotional planning across SKUs and cities
- Coordinate campaign activations and ensure timely execution with internal and external stakeholders
- Track promotional performance and share post-campaign learnings

Business Analytics & Reporting

- Prepare daily,



weekly and monthly business dashboards
- Track key KPIs including sales, fill rates, availability, assortment, OOS, conversion and account performance
- Analyse trends and identify opportunities to improve sales and operational efficiency
- Generate actionable insights for internal reviews and Joint Business Planning discussions

Cross-Functional Coordination

- Work closely with Supply Chain, Demand Planning, Finance, Marketing and Customer Success teams to ensure seamless execution
- Coordinate distributor onboarding, documentation and operational readiness
- Track payments, debit notes, claims and commercial pendencies
- Support new product launches across digital channels

Desired Candidate Profile

- 24 years of relevant experience in Key Accounts, Sales Operations, Modern Trade, E-commerce or Q-commerce, preferably in FMCG, D2C or Consumer brands
- Strong proficiency in Microsoft Excel (Pivot Tables, Lookups, basic data analysis); familiarity with Power BI is an advantage
- Understanding of marketplace operations across Amazon, Blinkit, Zepto, Swiggy Instamart or Flipkart is preferred
- Excellent analytical and problem-solving skills with strong attention to detail
- Ability to manage multiple stakeholders and priorities in a quick-paced environment
- Strong ownership mindset with willingness to take initiative beyond defined responsibilities

Competencies That Would Make You a Cultural Fit

- We love people who make things happen and take ownership from Day 1.
- You are comfortable working in ambiguity and enjoy solving problems.
- You are data-driven and use numbers to make decisions.
- You communicate proactively and never wait for issues to become escalations.
- You have a strong bias for action while maintaining attention to detail.
- You value freedom but equally understand accountability.
- You are brutally honest, collaborative and always willing to learn.

📌 Key Accounts Executive - Digital Business (Maharashtra)
🏢 Drums Food International
📍 Maharashtra