Job Description

*Handle customer inquiries through chat and email in a timely and professional manner.

*Diagnose and troubleshoot technical issues, providing clear and accurate solutions.

*Deliver high-quality customer support while maintaining customer satisfaction.

*Escalate complex or unresolved issues to the relevant internal teams when necessary.

*Provide accurate and up-to-date information about products and services.

Required Candidate Profile

*Ability to manage multiple chat conversations simultaneously. *Excellent communication skills in English (both written and verbal). *Willingness to work from the office environment.

*Typing speed of 25-30 words per minute.

*Familiarity with chat/support software is an added advantage. *Immediate joiners or candidates with a notice period of up to 10 day preferred.

*Flexibility to work in rotational night shifts.

Key Soft Skills

*Clear, concise,



and professional communication with customers.

*Patience and composure, especially in challenging situations. *Adaptability to diverse customer scenarios and needs.

*Strong reading comprehension and attention to detail.

*Active listening and understanding of customer concerns.

*Excellent interpersonal and customer interaction skills.

*Basic computer proficiency, including keyboard skills, MS Excel, and shortcuts.

Date - 13-07-2026 to 24-07-2026 (Direct Walk in)

Contact Person

Jackson GS Jorin (Senior Associate HR)

Contact Number - (phone hidden) / (phone hidden)

Address - 4/293, Sterling Technopolis , 8th Floor, Old Mahabalipuram Road (OMR), Perungudi, Chennai - 600 096.

📌 Customer Support Executive (Tamil Nadu)
🏢 Redisolve Software
📍 Tamil Nadu