About Urbanrise:

Urbanrise is South Indias largest real estate developer, recognized for its pathbreaking and quality residential projects across South India. Backed by the renowned Alliance Group, Urbanrise has delivered over 22,000+ homes and has 72 million square feet under development. Driven by a passion for growth and sustainability, our projects are not just about creating homes but building communities that foster a sense of belonging. With a commitment to integrity and reliability, Urbanrise ensures timely delivery, meeting and exceeding home buyer expectations.

Job Summary

We are seeking an experienced Guest Relations / Front Office Executive for a luxury project based in Sholinganallur. The ideal candidate will be the first point of contact for guests and clients, ensuring a premium service experience that reflects the brands luxury standards. Candidates with a background in hotels, hospitality, or luxury real estate are preferred.

Key Responsibilities

- Serve as the primary point of contact for guests, clients, and visitors, ensuring a warm, professional, and personalized welcome
- Manage front desk operations including check-ins, check-outs, visitor handling, and appointment coordination
- Handle guest inquiries, requests, and concerns promptly, ensuring high levels of satisfaction
- Maintain excellent knowledge of the project, amenities, services, and local information




- Coordinate with internal teams (operations, housekeeping, security, sales, maintenance) to deliver seamless guest experiences
- Manage phone calls, emails, and walk-in queries in a courteous and efficient manner
- Maintain accurate records, logs, and guest data while ensuring confidentiality
- Uphold luxury service standards, grooming, and skilled etiquette at all times
- Assist in handling VIP guests and special requests
- Ensure the front office area is presentable, organized, and aligned with brand standards

Required Qualifications & Experience

Minimum 5+ years of experience in hotel front office, guest relations, hospitality, or luxury real estate

- Proven experience in handling high-end clientele and delivering premium service
- Strong communication skills in English (additional languages are a plus)
- Excellent interpersonal, problem-solving, and customer service skills
- Professional appearance and attitude suitable for a luxury environment
- Proficiency in front office systems, MS Office, and basic reporting
- Ability to work independently and as part of a team

Preferred Skills

- Background in luxury hotels, serviced apartments, or premium residential projects
- Experience handling HNI / UHNI clients
- Strong organizational and multitasking abilities

HR Contact:

Sanjay HR - (phone hidden)

[email protected]

📌 Guest Relation Executive (Tamil Nadu)
🏢 Urbanrise Constructions
📍 Tamil Nadu