Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Associate

Job Description & Summary

At PwC, our people in customer consulting specialise in providing consulting services focused on customer-related strategies and initiatives. These individuals analyse client needs, develop customer-centric solutions, and offer guidance and support to help clients enhance their customer experience and drive business growth.

As a customer consulting generalist at PwC, you will join other individuals who possess a broad range of skills and experience in customer consulting. You will analyse client needs, provide consulting services across different customer-related areas, and offer guidance and support to help clients develop and implement effective strategies to enhance their customer experience, drive business growth, and improve overall customer satisfaction.

Responsibilities:

- Collaborate with stakeholders to understand user needs and business goals, translating them into compelling design solutions
- Create wireframes, prototypes, and high-fidelity mock-ups to effectively communicate design ideas and user flows.
- Develop interactive design elements that enhance user engagement and satisfaction
- Conduct user research and usability testing to gather feedback and validate design decisions, iterating on solutions based on user insights and feedback.
- Ensure consistency and coherence across all platforms and products,



following established design patterns, brand guidelines, and accessibility standards.
- Stay updated on emerging trends and best practices in data visualization, user experience design, and the wealth management industry, and apply learnings to enhance design solutions.
- Utilize analytics and user data to inform design decisions, ensuring solutions are both user-friendly and effective in achieving business objectives
- Collaborate with stakeholders to prioritize design initiatives, manage project timelines, and deliver high-quality design deliverables within deadlines.

Mandatory skill sets

Proficiency in design tools such as Figma, Adobe Creative Suite, and prototyping tools like InVision or Axure.

Excellent communication, presentation, and interpersonal skills, with the ability to articulate design decisions and collaborate effectively

Preferred skill sets

Figma, Adobe Creative Suite, and prototyping tools

Years of experience required

7+ years

Education Qualification

Full time B. Des./ M. Des. degrees (with specialization in Interaction Design /Information Design/ Visual Design/ Web Design/ Graphics Design/ UI-UX Design) from IITs/NIDs/NIFTs and institutions listed in CEED & UCEED portals.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 IN_Associate_Ui /UX _Customer Consulting_Advisory_Gurgaon (Haryana)
🏢 PwC Service Delivery Center
📍 Haryana