About The Wedding Company :

The Wedding Company is one of India's leading wedding planning and venue discovery

platforms, helping couples find the perfect venues and wedding solutions across the country. To

ensure our venue database remains accurate, updated, and reliable, we are looking for

detail-oriented professionals to join our Quality Check team.

Role Objective :

The QC Executive Venue Pricing & Availability Team will be responsible for collecting,

verifying, auditing, and maintaining accurate venue pricing and date availability information

across multiple wedding destinations. The role requires direct interaction with hotels, resorts,

and venue representatives while posing as a prospective customer to gather authentic

information.

The ideal candidate should possess excellent communication skills, strong attention to detail,

data accuracy, and the ability to maintain quality standards while managing large volumes of

venue information.

Key Responsibilities

Venue Pricing Verification

- Contact hotels, resorts, and wedding venues as a prospective customer to collect pricing

information.

- Gather complete venue details including:

Room inventory

Venue spaces and capacities

Wedding package inclusions

Meal plans and amenities

Seasonal and event-based pricing

- Collect pricing information for various categories based on destination-specific

requirements.

- Verify pricing variations for weekdays, weekends, peak seasons, off-seasons, Saaya and

Non-Saaya dates.

- Obtain brochures, quotations, photographs, and videos for validation purposes.

Venue Availability Verification

- Verify venue availability for assigned wedding dates.
- Record venue status as:

Available

Not Available

On Request





- Capture special conditions such as:

Blackout dates

Partial bookings

Renovation periods

Minimum booking requirements

- Update availability information accurately in the central tracker.

Data Entry & Documentation

- Update pricing and availability trackers with complete and accurate information.
- Maintain detailed call notes and verification remarks.
- Ensure all supporting documents, quotations, and visual assets are properly stored.
- Maintain organized records for future audits and reference.

Call Recording & Quality Compliance

- Record all calls made to venue representatives.
- Ensure recordings are stored in the prescribed naming format.
- Validate collected information against supporting documentation.
- Ensure compliance with internal quality standards and SOPs.

Follow-Up & Escalation

- Conduct follow-ups with venues through calls and emails when required.
- Make up to three contact attempts before escalating unresponsive venues.
- Coordinate with Team Leads regarding venue reassignment or unresolved cases.
- Escalate discrepancies and incorrect information for immediate review.

Quality Assurance & Auditing

- Perform regular validation of venue data.
- Cross-check pricing and availability information for accuracy.
- Ensure all records are complete, authentic, and audit-ready.




- Identify process gaps and recommend improvements to maintain data quality.

Required Qualifications

- Graduate in any discipline.
- 03 years of experience in:

Quality Assurance

Quality Check

Customer Support

Hospitality Operations

Vendor Management

Telecalling

Data Verification

Required Skills

- Excellent verbal communication and interpersonal skills.
- Strong attention to detail and analytical ability.
- Good probing and information-gathering skills.
- Ability to maintain accurate documentation.
- Proficiency in Microsoft Excel and Google Sheets.
- Strong organizational and time-management skills.
- Ability to work independently and meet productivity targets.
- Professional telephone etiquette and follow-up skills.

Key Performance Indicators (KPIs) :

- Pricing Data Accuracy
- Venue Availability Accuracy
- Daily/Weekly Verification Productivity
- Tracker Update Accuracy
- Call Recording Compliance
- Audit Compliance Score
- Turnaround Time for Data Updates
- Data Completeness Score
- Follow-up Closure Rate

Preferred Candidate Profile :

- Experience in hospitality, wedding industry, venue sourcing, operations, customer

service, or quality assurance.

- Comfortable making outbound verification calls.
- Strong ownership mindset and accountability.
- Ability to work in a fast-paced environment while maintaining high accuracy standards.

Why Join The Wedding Company?

- Work with one of India's fastest-growing wedding platforms.
- Gain exposure to premium hotels, resorts, and wedding venues across India.
- Opportunity to build expertise in quality assurance, operations, and vendor

management.

- Agile work environment with strong growth and learning opportunities

📌 Quality Check Executive (Karnataka)
🏢 The Wedding
📍 Karnataka