Salesforce Senior Support Engineer (Rajasthan)

Salesforce Senior Support Engineer (Rajasthan)

01 Aug
|
IndiaFirst Life
|
Rajasthan

01 Aug

IndiaFirst Life

Rajasthan

Role & responsibilities

Lead Salesforce support operations, manage critical incidents, ensure application stability, and provide technical guidance to support teams.

- Handle P1/P2 incidents.
- Conduct root cause analysis and trend analysis.
- Support Service Cloud, and integrations.
- Coordinate with Salesforce developers and business teams.
- Ensure SLA and KPI compliance.
- Mentor junior support engineers.
- Drive operational improvements and automation.

Required Skills

Salesforce

- Salesforce Administration
- Apex
- Lightning Components
- SOQL/SOSL
- Flows
- Service Cloud

Integration Technologies

- REST/SOAP APIs
- Middleware platforms

Operational Skills

- Incident & Problem Management
- Production Support
- Root Cause Analysis

Preferred Certifications

- Salesforce Administrator
- Salesforce Advanced Administrator
- Salesforce Platform App Builder

📌 Salesforce Senior Support Engineer (Rajasthan)
🏢 IndiaFirst Life
📍 Rajasthan

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Senior Creative (Hybrid) - AI Technologist (Bengaluru)

Senior Creative (Hybrid) - AI Technologist (Bengaluru)

06 Aug
|
Boston Consulting Group (BCG)
|
Bengaluru
  • 06 Aug
  • Boston Consulting Group (BCG)
  • Bengaluru

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business st [...]

Senior Customer Care Representative (Mumbai)

Senior Customer Care Representative (Mumbai)

06 Aug
|
Agarwal Packers and Movers
|
Mumbai
  • 06 Aug
  • Agarwal Packers and Movers
  • Mumbai

Senior Customer Care Representative Agarwal Packers and Movers Limited is hiring Inbound Customer Support Executives to handle customer inquiries related to relocation services. Candidates should have [...]

Subscribe to this job alert:

Get the latest job offers by email for: salesforce senior support engineer (rajasthan) / rajasthan

Senior Data Engineer (India)

Senior Data Engineer (India)

06 Aug
|
AgileGrid Solutions
|
India
  • 06 Aug
  • AgileGrid Solutions
  • India

About The Company EazyML, recognized by Gartner, is a leading organization specializing in Responsible AI. Our solutions are designed to facilitate proactive compliance and promote sustainable automat [...]

Senior Customer Success Manager - Gurugram

Senior Customer Success Manager - Gurugram

06 Aug
|
FieldAssist
|
Gurugram
  • 06 Aug
  • FieldAssist
  • Gurugram

Our success is in the success of our customers. Only you can make that happen. A Senior Customer Success Manager is responsible for developing customer relationships that promote retention and loyalt [...]

Subscribe to this job alert:

Get the latest job offers by email for: salesforce senior support engineer (rajasthan) / rajasthan