Position: Tele caller / Presales Executive
Department: Sales & Marketing
Reporting To: Team Leader / Sales Manager
Job Summary
The Real Estate Tele caller is responsible for contacting prospective customers, generating interest in company projects, qualifying leads, scheduling site visits, and supporting the sales team in achieving business targets.
Key Responsibilities
Lead Management
- Call prospective customers from company-provided leads.
- Explain project details, pricing, location advantages, and ongoing offers.
- Qualify leads based on customer requirements and buying interest.
- Maintain accurate records of customer interactions
Site Visit Generation
- Schedule and coordinate site visits for interested customers.
- Follow up regularly to ensure visit confirmation.
- Coordinate with the sales team regarding scheduled visits.
- Track site visit conversions and customer feedback.
Customer Follow-up
- Conduct timely follow-ups on all assigned leads.
- Re-engage old and inactive leads.
- Address customer queries professionally and promptly.
- Maintain strong customer relationships throughout the sales cycle.
Daily Calling Targets
- Make 200 to 250 outbound calls per day.
- Ensure maximum connectivity and quality conversations with prospects.
- Achieve daily, weekly, and monthly site visit targets.
- Maintain proper call records and follow-up schedules.
Reporting
- Submit daily call reports, follow-up reports, and site visit reports.
- Maintain records of calls made, site visits scheduled, and customer feedback.
Skills Required
- Excellent communication and convincing skills.
- Strong customer handling and negotiation abilities.
- Ability to work under pressure and achieve targets.
- Positive attitude and result-oriented approach.
Key Performance Indicators (KPIs)
- 200–250 Calls Per Day
- Qualified Leads Generated
- Site Visits Scheduled
- Follow-up Effectiveness
Working Expectations
- Complete the assigned 200–250 calls daily without fail.
- Ensure 100% follow-up on interested and pending leads.
- Maintain qualified conduct and discipline.
- Focus on generating quality site visits and supporting sales closures.
- Contribute actively towards achieving team and company targets.
Salary: As per company standards + Incentives
Location: As assigned by the company
Company: PGR Buildtech Pvt. Ltd.
Prepared By: HR Department, PGR Buildtech Pvt. Ltd.