Store Operations

- Manage and supervise multiple retail stores.
- Ensure smooth day-to-day store operations.
- Monitor stock availability and minimize stock losses.
- Maintain SOP compliance across all stores.
- Conduct regular store audits and operational reviews.

Team Management

- Lead, coach, and motivate Store Managers and staff.
- Monitor employee productivity and performance.
- Conduct regular performance reviews and feedback sessions.
- Identify training needs and ensure staff development.
- Ensure proper manpower planning and scheduling.

Customer Service

- Maintain high standards of customer service.
- Resolve customer complaints promptly.
- Monitor customer feedback and implement improvement plans.
- Ensure excellent shopping experience across all stores.

Inventory Management

- Monitor stock movement and inventory accuracy.
- Coordinate with warehouse and procurement teams.
- Reduce shrinkage, wastage,



and stock discrepancies.
- Ensure timely replenishment of rapid-moving products.

Visual Merchandising

- Ensure attractive product displays.
- Implement promotional campaigns effectively.
- Maintain planograms and merchandising standards.

Financial Control

- Monitor store expenses and operational costs.
- Improve store profitability.
- Review daily sales reports and financial performance.
- Ensure compliance with company policies and audit requirements.

Compliance & Administration

- Ensure adherence to company policies and legal regulations.
- Maintain hygiene, safety, and security standards.
- Ensure accurate documentation and reporting.
- Coordinate with HR, Finance, Purchase, and Operations departments.

📌 Area Sales Manager (Haryana)
🏢 SSM Retail
📍 Haryana