Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

Key Responsibilities:

- Handle customer queries via live chat in a professional and timely manner.
- Provide accurate information and resolve customer concerns.
- Maintain high customer satisfaction and quality standards.
- Escalate complex issues to the appropriate team when required.
- Document customer interactions accurately in the system.

Eligibility:

- Graduate or Undergraduate (depending on company policy).
- Freshers and experienced candidates are welcome.
- Excellent written English communication skills.
- Positive typing speed and basic computer knowledge.
- Willingness to work in rotational shifts/night shifts.
- Positive attitude and customer-centric approach.

Preferred Skills:





- Strong grammar and written communication.
- Problem-solving ability.
- Ability to multitask.
- Team player with good interpersonal skills.

Job Details:

- Role: International Chat Support Executive
- Industry: BPO / ITES / Customer Support
- Employment Type: Full-Time

- Excellent communication and interpersonal skills
- B.E ,B.Tech,B.Sc,Post-Graduation Freshers are not eligible
- Please bring the original physical copy of any of your identification documents for verification.
- Anyone who attended interview before 30 days are not eligible to attend walk-in.

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

📌 International Chat Process Executive (Karnataka)
🏢 Firstsource
📍 Karnataka