As a Tele calling Executive, Candidate will be responsible for managing customer/ Client relationships, resolving issues, checking on the requirements of the customer and ensuring right information of products.

Responsibilities:

- Manage customer / Client inquiries, complaints, and feedback via phone, & email
- Resolve customer /Client issues promptly, ensuring right information of products
- Develop and maintain strong relationships with customers.
- Collaborate with sales teams to identify customer needs and preferences
- Analyze customer /Client data to identify trends, opportunities, and areas for improvement
- Implement customer / Client retention strategies to increase loyalty and repeat business
- Ensure accurate and timely communication with customers regarding order status, delivery, and product information




- Maintain accurate records of customer interactions, issues, and resolutions

Requirements:

- 2+ years of experience in telecalling, customer service, or sales in the furniture industry
- Robust communication, interpersonal, and problem-solving skills
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines
- Proficiency in CRM software and Microsoft Office
- Bachelor's degree in Business, Marketing, or related field

If you are a customer-focused and results-driven professional looking for a new challenge, please submit your resume [email protected]

📌 Hiring Telecaller (Karnataka)
🏢 Stanley Lifestyles
📍 Karnataka