- Manage and coordinate daily operations of the dining area, ensuring seamless service delivery.
- Supervise and train junior staff members to maintain high standards of customer satisfaction.
- Develop and implement effective strategies to enhance customer experience and increase sales.
- Collaborate with other departments to ensure efficient food preparation and service.
- Maintain a clean and organized workspace, adhering to health and safety regulations.
- Analyze customer feedback and suggest improvements to management.
Job Requirements
- Proven experience as a Steward or similar role in the hospitality industry.
- Robust knowledge of customer service principles and practices.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Familiarity with point-of-sale systems and inventory management software.
- High school diploma or equivalent required; degree preferred.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.