JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Role Overview: Support all aspects of employee transport operations at The Client at Powai, ensuring safe, reliable, cost-effective, and fully documented service delivery. Manage efficient daily routing, vendor coordination, roster management, and compliance with all contractual and statutory requirements while maintaining 24/7 transport support.
Key Responsibilities: • Prepare, review, and manage daily and shift-wise transport rosters for employee pick-up and drop, ensuring vehicles are dispatched on time

- Record start times, mileage, kilometer readings, driver details, staff boarding times, and initial pick-up times accurately for documentation
- Ensure only authorized employees listed on roster sheets are transported as per approval protocols and process requirements
- Monitor vehicle departure times and ensure each vehicle leaves at exact appointed time with complete trip documentation
- Support maintenance of 24/7 transport helpdesk by logging calls, assisting with queries, and documenting urgent requests efficiently
- Track trip progress in real-time and report any incidents, speeding cases, delays, or exceptions immediately to Transport Helpdesk
- Communicate with drivers and transport team over radio and other channels as needed for coordination
- Keep accurate log books upon arrival at client site and maintain digital records, excluding any excess mileage
- Collaborate closely with JLL teammates, transport team, vendor supervisors, security,



and facility management to ensure safe operations
- Ensure compliance with all transport processes, employee data protection, and safety protocols at all locations
- Maintain important transport-related contact lists and keep vendor supervisor information current
- Assign unique reference numbers to transport requests and prepare work orders for each service requirement
- Monitor completion of work orders and track fulfillment against service level agreements
- Assist in scheduling and monitoring of routine and ad hoc trips based on employee requirements
- Prepare daily, weekly, and monthly transport summary reports with trip volumes, on-time performance, and incident logs
- Support calculation and validation of vendor invoices based on trip logs and contractual rates
- Address employee transport queries with courtesy and professionalism, contributing to seamless workplace experience
- Monitor and support improvement programs for transport efficiency, cost optimization, and service quality
- Willingness to work in rotational shifts

Qualifications: • Bachelor's degree in any discipline

- 1-3 years of experience in transport operations, administration, or logistics coordination
- Corporate or BPO transport management experience strongly preferred
- Good verbal and written communication skills for professional interaction with employees and vendors
- Robust teamwork and collaboration abilities to work effectively across departments
- Proficiency in MS Office (Excel, Word) and data entry for maintaining logs and reports
- Excellent attention to detail with focus on accuracy in documentation and record-keeping
- Strong organizational skills to manage multiple routes, schedules, and priorities simultaneously
- High integrity,



punctuality, and reliability in handling time-sensitive operations
- Customer service orientation with ability to handle queries and concerns professionally
- Flexibility to work in shifts and adapt to fast-paced, 24/7 operational requirements
- Analytical mindset to review reports, identify trends, and support process improvements

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Transport Executive (India)
🏢 JLL
📍 India