We are seeking a detail-oriented Travel Operations Specialist to manage hotel booking logistics, negotiate supplier rates, and ensure smooth stays for our travelers.
Key Responsibilities
- Hotel Booking & Coordination: Oversee end-to-end hotel reservations, special requests, check-in logistics, and room allotment updates.
- Pricing & Rate Negotiation: Request, compare, and secure competitive hotel rates and contracted pricing from hotel partners and vendors.
- Vendor & Partner Liaison: Build relationships with hotel sales teams and local suppliers to ensure high service standards and favorable terms.
- Disruption Support & Issue Resolution: Resolve rooming issues, overbookings, cancellations, and real-time stay emergencies promptly.
- Policy & Budget Compliance: Ensure all hotel bookings align with corporate budget limits, policy guidelines, and billing setups.
Key Requirements
- Experience: 2+ years in travel operations, hotel reservations, or corporate travel management.
- Skills: Solid negotiation skills, proficiency in hotel booking tools/GDS, high attention to detail, and quick problem-solving under pressure.