We are looking Customer relationship executive for Shyam Steels Planet Mall, Sevoke road siliguri, Darjeeling West Bengal candidates having Minimum 3 to 5 years’ experience as a Customer relationship Executive.
1. Respond to customer inquiries via phone, email, chat, or in-person
2. Listen actively to understand customer needs, issues, or concerns.
3. Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
4. Payment follow-up through calling
5. Updating payment detail in CRM Software
6. Serving as the primary point of contact for customer inquiries and concerns.
7. Communicating effectively with customers and internal teams.
8. Providing information and assistance related to products and services.
Qualification
1. Graduate / bachelor degree in communication or marketing
2. Positive Computer knowledge & CRM software
3. Strong communication and organizational skills
4. Language known Bengali, Hindi, English,
Interested candidate can email cv to
[email protected] or contact at +91-XXXXXXXXXX
Pay: ₹12,000.00 - ₹18,000.00 per month
Benefits:
- Leave encashment
- Provident Fund
Work Location: In person
📌 Customer Relationship Executive (CRE) (India)
🏢 Shyam Steels
📍 India