Qualification: BBA/MBA

Experience: 2–4 years of experience in Retail Operations, Sales Coordination, Trade Marketing, or Retail Management.

Key Responsibilities

1. Retail Sales & Manpower Management

· Monitor and track daily VBA/FVBA performance, including growth and degrowth analysis.

· Manage monthly manpower planning and hiring requirements through approved recruitment channels

· Coordinate rapid-track hiring processes to address urgent manpower requirements.

· Ensure smooth onboarding, probation monitoring, and deployment of VBA/FVBA resources.

· Handle VBA Care queries and provide timely resolutions to field employees.

· Monitor attrition trends and implement retention initiatives.

2. Sales Performance Analysis & Planning

· Prepare and analyze sales reports, including low-sales performance reports and MoM trends.

· Conduct VBA/FVBA attrition, incentive, and productivity analysis.

· Track competition promoter deployment, incentive structures, and market activities.

· Develop action plans to improve sales productivity and retail performance.

· Monitor focus model sales and ensure achievement of business targets.

3. Business Development & Lead Management

· Coordinate with branch teams to convert online leads into retail sales.

· Monitor and support competition scheme implementation and market activities.

· Assist in executing new product launch (NPL) plans and retail activation programs.

· Support sales-driving initiatives and retail engagement activities.

4. Training & Employee Development

· Coordinate grooming, certification, and development activities for VBA/FVBA teams.

· Organize training programs, knowledge assessments, and refresher sessions.





· Manage the X-Pert VBA Program, including selection, training, and performance tracking.

· Ensure grooming kits, uniforms, and employee identification requirements are fulfilled.

5. Retail Operations & Reporting

· Prepare and maintain operational reports including:

- VBA/FVBA Data Reports
- Retailer Data Reports
- Champions Board Reports
- 100 Shop Data Reports
- Sales Performance Reports

· Coordinate with Branch Managers, Team Leaders, and Sales Managers for operational follow-ups.

· Ensure compliance with company policies, processes, and reporting standards.

6. Event & Project Management

· Coordinate and execute Champions Night and other employee engagement programs.

· Prepare presentations, reports, and required documentation for management reviews.

· Support NPL activities including pre-booking plans, promotional events, live sessions, and market activations.

· Coordinate with the Design Team for marketing creatives and communication materials.

7. VBA Engagement & Retention

· Manage VBA exit cases and retention discussions.

· Facilitate VBA reshuffling and deployment based on sales performance and business requirements.

· Support Senior VBA projects and incentive management.

· Monitor certification status and career progression of VBA/FVBA employees.

8. Market Intelligence & Field Operations

· Conduct market visits as required to evaluate retail performance and competitor activities.

· Gather market insights and recommend improvement opportunities.

· Ensure proper execution of retail standards and promoter productivity initiatives.

Pay: Up to ₹25,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 Retail Officer (India)
🏢 Rongsheng Mobile India Private
📍 India