Customer Relationship Manager Responsibilities:

- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.

Customer Relationship Manager Requirements:

- A bachelor’s degree in administration or a related field.
- A minimum of 3 years’ experience.
- Excellent interpersonal and communication skills.
- Proficient in all Microsoft applications.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.

Pay: ₹28,500.00 - ₹35,500.00 per month

Benefits:

- Commuter assistance
- Adaptable schedule
- Paid sick time
- Provident Fund

Work Location: In person

📌 Customer Relationship Manager (India)
🏢 AVG MOTORS
📍 India