Key Responsibilities

- Customer & Recovery Coordination: Handle inbound and outbound calls and emails to address customer queries regarding delivery schedules, product pickups, payment recovery, and account defaults.
- Data & MIS Management: Maintain accurate operational MIS (Management Information Systems) and perform daily data entry tasks using MS Excel.
- Cross-Functional Collaboration: Coordinate seamlessly with internal departments, including the Finance and Operations teams, to streamline workflows.
- Process Documentation: Draft, update, and manage email templates and communication logs related to operational tracking and recovery processes.
- Follow-Ups: Ensure rigorous and timely follow-up with both external customers and internal stakeholders to resolve pending tickets.
- In office Operations Support:



Assist with day-to-day warehouse operational activities to optimize ground-level efficiency.

Desired Candidate Profile

- Communication: Good written and verbal communication skills with strong interpersonal abilities.
- Technical Skills: Basic knowledge of MS Excel and efficient data entry skills.
- Work Management: Exceptional ability to multitask, manage time effectively, and prioritize urgent tasks.

Pay: ₹18,000.00 - ₹22,000.00 per month

Application Question(s):

- Last drawn annual CTC
- Expected CTC
- Availability: Are you available to join immediately? If not, please state your official notice period.

Work Location: In person

📌 Warehouse Operation Executive (India)
🏢 Rentickle
📍 India