Customer Service Officer

Job Code: EQU/CSO/1817467
Entity: Equitas Small Finance Bank
Business Unit: Assets
Department: VF
Sub-Department: Operations
Location: Virudhunagar, Madurai, Tamil Nadu
Posted On: 31 Jul 2026
End Date: 30 Aug 2026

Job Details

- No. Of Openings: 1
- External Title: Customer Service Officer
- Employment Type: Permanent
- Employment Category: Office
- Closing Date: 30 Aug 2026
- Required Experience: 1 - 2 years

Organisation

- Division/Function (SBU): Emerging Enterprise Banking
- Generic Role: Customer Service Officer
- Zone: South 2
- State: Tamil Nadu
- Region: Tamil Nadu 2
- Area: Madurai
- Cluster: Madurai
- Branch Code: 1342
- Branch Name: Virudhunagar

Skills Required

- Skill: Sales
- Highest Education: Master of Commerce
- Working Language: English, Tamil





- Ensure verification of loan documents along with loan application.
- Maintenance of branch and customer records.
- Ensure updating of receipts and tele-verification.
- Ensure maintenance of PDD register.
- Ensure compliance to statutory requirements of the branch - registers and displays of charts/posters. Petty cash management & key management.
- Attend to queries of customers and ensure that timely response is provided.
- Ensure timely banking of cash.
- Ensure compliance of cash receipting of field staff.
- Enable the branch to meet the branch objectives of disbursement.
- Completion of document checks and tele-verification on time.

📌 Skill (Madurai)
🏢 Equitas Micro Finance India
📍 Madurai