OPERATIONS SUPPORT EXECUTIVE – UK AUTO FINANCE / CREDIT OPERATIONS

At FinacPlus, we are more than a service provider — we are a Virtual Business Process Partner to leading global financial institutions, fintech companies, and data-driven enterprises. Our teams integrate seamlessly with client organizations, delivering high-impact analytics, finance, risk, and technology capabilities from India.

FinacPlus is a Great Place to Work® Certified™ organization, recognized for our collaborative culture, strong leadership values, employee-first philosophy, and commitment to professional growth. If you are looking for global exposure, ownership-driven work, and meaningful career acceleration — this is where you belong.

We are currently hiring an Operations Support Executive with 3–5 years of experience to support a leading UK-based automobile finance client. This role offers robust exposure to credit underwriting support, loan processing, and regulatory-compliant lending operations within the UK financial ecosystem.

As an Operations Support Executive, you will serve as an embedded partner working closely with underwriting teams, operations, and UK-based stakeholders. You will not just process applications — you will contribute to credit decisioning, risk assessment, and seamless customer onboarding.

RESPONSIBILITIES

- You will support and execute credit underwriting activities across customer segments and score bands in alignment with defined risk policy guidelines.
- You will contribute to customer onboarding processes by completing verification checks and ensuring all applications meet the organization’s risk appetite and compliance standards.




- You will review Credit Reference Agency (CRA) reports and analyze customer profiles to identify potential risks and support informed lending decisions.
- You will perform detailed analysis of financial documentation, validating declared income and assessing affordability in line with lending policies.
- You will verify all loan documentation to ensure accuracy, completeness, authenticity, and alignment with system records.
- You will ensure all AML, KYC, fraud checks, and vehicle verification requirements are completed prior to loan funding.
- You will prioritize and manage daily workflows based on business SLAs and customer requirements, ensuring timely processing and high service quality.
- You will communicate with customers via email to address queries and handle sensitive financial matters professionally and efficiently.
- You will collaborate with UK-based management and cross-functional teams to ensure smooth operations and consistent service delivery.
- You will contribute to maintaining high service standards and customer outcomes, supporting the client in achieving top service ratings.

QUALIFICATIONS AND EXPERIENCE

- 3–5 years of experience in credit operations, loan processing, underwriting support, or motor finance industry




- Bachelor’s degree or MBA in Finance, Business Administration, or related field
- Strong understanding of KYC, AML regulations, and lending compliance frameworks
- Experience in document verification, income assessment, and credit analysis
- Familiarity with UK lending processes and regulatory standards preferred
- Strong written and verbal communication skills with customer-facing experience

WHAT MAKES YOU A STRONG FIT

- Strong analytical mindset with the ability to assess credit risk and customer profiles
- Ownership-driven approach to delivering accurate and compliant loan processing
- Sound judgment in handling sensitive financial data and decision support
- Excellent communication skills for interacting with customers and global stakeholders
- High level of integrity with strict adherence to data confidentiality and compliance
- Process-oriented mindset with the ability to work in fast-paced, SLA-driven environments

WHY HIGH-PERFORMING TALENT CHOOSES FINACPLUS

- Direct exposure to UK financial services and auto finance operations
- Opportunity to work on core credit and underwriting processes
- Great Place to Work® Certified™ culture with strong employee focus
- Accelerated career growth in global lending and risk domains
- Ownership-driven roles with real impact on customer onboarding and credit decisions
- Continuous learning in global compliance, underwriting, and financial operations
- Stable, governance-driven organization supporting long-term growth

LOCATION: Hi-Tech City, Hyderabad

TIMINGS: UK Shift – 2:00 PM to 11:00 PM IST

📌 OPERATIONS SUPPORT EXECUTIVE – UK AUTO FINANCE / CREDIT OPERATIONS-ODL (India)
🏢 FINACPLUS GLOBAL SERVICES PRIVATE
📍 India