A telephonic executive (often called a telecaller, telesales executive, or customer support executive) is a skilled who communicates with customers over the phone to handle sales, support, or information-related tasks.

Here’s a clear breakdown of the job profile:

Role Overview

A telephonic executive interacts with customers or potential clients via calls to:

- Promote products/services
- Handle customer queries
- Generate leads or close sales
- Provide after-sales support

Key Responsibilities

- Making outbound calls (sales, follow-ups, reminders)
- Handling inbound calls (customer support, inquiries)
- Explaining products/services clearly
- Maintaining customer records in CRM systems
- Resolving complaints or escalating issues




- Achieving daily/weekly call or sales targets

Required Skills

- Strong communication skills (Hindi, English, or regional language)
- Good listening ability
- Persuasion & negotiation skills
- Basic computer knowledge (MS Office, CRM tools)
- Patience and problem-solving attitude

Qualification

- Usually 12th pass / Graduate/BA/B.Com
- No strict degree requirement (depends on company)
- Freshers are often welcome

Job Type: Full-time

Pay: ₹15,000.00 - ₹36,000.00 per month

Benefits:

- Health insurance

Work Location: In person

📌 Tele Caller Executive (India)
🏢 Complete Water Solution
📍 India