US Payroll AnalystMandatory Requirements (How to generate your EPCN)EPCN number is mandatory for eligibility of the interviewStep 1: Visit https://ibegin.Tcsapps.Com/candidate/registerStep 2: Click to loginStep 3: Click Recent user (Register with us)Step 4: Select "BPO" in areas of interest and complete the registration. (Fill the details)Step 5: Once completed, your TCS no. will be generated which starts from EP2026XXXX.Step 6: You will receive the EP number on your personal e-mail ID.Job SummaryThe Payroll Analyst is responsible for executing end-to-end US payroll processes with high accuracy and ensuring compliance with statutory regulations. The role supports timely payroll delivery, handles employee queries, and ensures reconciliation and reporting standards are met across payroll cycles.Key ResponsibilitiesProcess end-to-end US payroll (weekly, bi-weekly, semi-monthly, monthly)Validate payroll inputs including new hires, terminations, bonuses, commissions, and deductionsEnsure compliance with US federal, state, and local payroll regulationsCalculate and verify payroll taxes including FICA, FUTA, SUTA, and federal/state income tax withholdingsManage W-2, W-4, 1099 forms, and year-end activitiesHandle employee and client payroll queries through voice and email support channelsInvestigate payroll discrepancies and ensure timely resolutionPerform payroll audits, reconciliations, and reportingCoordinate with internal teams (HR, Benefits, Finance)



and external vendorsEnsure adherence to SLA timelines and quality standards in a client-facing environmentRequired QualificationsB.Com / M.Com / MBA (Finance/HR)Experience Requirements1 - 4 years of payroll experienceKey Skills & CompetenciesAttention to detail and accuracyKnowledge of payroll processing and complianceConfidentiality and data integrityProblem-solving skillsTools & SystemsADP, SAP, Workday, Oracle (preferred), SNowStakeholder InteractionEmployees, HR, Finance teamsSuccess Metrics / KPIsPayroll accuracySLA adherenceQuery resolution timeCompliance adherenceCommunication & Voice Skills (Mandatory)Excellent spoken English with a clear, neutral/global accentStrong articulation, pronunciation, and professional tone for US audiencesProven ability to handle voice-based interactions with US clients and employeesStrong listening and comprehension skills, especially for accent diversityAbility to explain payroll calculations, tax deductions, and discrepancies clearly and confidentlyProfessional phone etiquette with experience in client-facing/service environmentsCommunication RequirementsComfortable working in a voice + non-voice support model (calls, emails, case management systems)Experience handling high-volume employee queries over callsWillingness to work in US shifts / night shifts to support client time zonesPrior exposure to HRO, BPO, or shared services environment preferred

📌 Us Payroll (Hyderabad)
🏢 Tata Consultancy Services
📍 Hyderabad