Job DescriptionCurefit Healthcare Pvt Ltd, founded in 2016, is India's largest fitness company and wellness platform. Cult, from the house of Curefit, was established with a mission to make fitness easy, fun and accessible to everyone, and has emerged as a community celebrating the joy of fitness. The brand today offers a range of fitness services ranging from group workouts, gyms and personalized fitness solutions, as well as an expansive selection of quality fitness products for the everyday athlete. The company's vision is to empower everyone towards an active and healthier lifestyle through creative fitness solutions, enabled by technology. NJob Summary: NWe are seeking a highly driven Regional Manager – Center Operations (Next Hundred Cities) to lead operations across a portfolio of centers and deliver exceptional member experience, operational excellence, and team effectiveness. This role is accountable for translating strategic priorities into consistent execution while building high-performing teams and delivering measurable improvements in operational performance. The role requires strong people leadership, structured problem-solving, analytical thinking, and the ability to lead distributed teams across multiple cities in a fast-growing network. NKey Responsibilities: N1. Lead & Develop the Operations NOrganization Lead, coach,and develop a team of Cluster Managers to build high-performing teams, strengthen leadership capability, and foster a culture of accountability, ownership, and continuous improvement. NKPIsnn Teamengagement and retention N Leadership bench strength and succession readiness N Performance of Cluster Managers and center teams Nn2. Drive Operational Performance NOwn operational, productivity, and people performance across assigned centers by reviewing performance, identifying gaps, and driving consistent execution to improve workforce effectiveness and operational efficiency. NKPIsnn Productivity and utilization metrics N Operational performancescorecard N People productivity andmanpower efficiency Nn3.



Elevate Member Experience NDeliver a consistently superior member experience by improving service quality, driving NPS, ensuring timely complaint resolution, and maintaining high center experience standards. NKPIsnn NPS N Member complaint resolution TAT N Member retention and experience metrics Nn4. Drive Operational Excellence NEnsure adherence to SOPs,audit and compliance standards while identifying process improvement opportunities and implementing scalable solutions that enhance consistency, safety, and operational reliability. NKPIsnn SOP and audit compliance N Operational reliabilitymetrics N Reduction in operational defects and process deviations Nn5. Scale New Cities & Centers NLead operational readiness for new city and center launches by ensuring timely hiring, onboarding, training, and stabilization while driving successful adoption of operating standards. NKPIsnn Launch readiness milestones N Time to stabilization N New center operational performance Nn6. Drive Cross-Functional Execution NPartner with Sales, HR, Training, Facilities, Product, and Support teams to resolve operational challenges, execute strategic initiatives, and deliver measurable improvements across the network. NKPIsnn Delivery of strategic initiatives N Cross-functional execution effectiveness N Improvement in operational and member experience metrics NnQualifications & Skills : Nn 5–10 years of experience leading multi-site operations in retail, fitness, hospitality, healthcare, QSR, or other consumer-facing businesses. N Demonstrated success inleading frontline managers and geographically distributed teams. N Strong operational and people leadership with the ability to drive performance through coaching and accountability. N Analytical and structured problem-solving skills with the ability to make data-driven decisions. N Proven ability to execute at scale, manage multiple priorities, and deliver results in a quick-paced environment. N Excellent stakeholder management and communication skills. N Willingness to travel extensively across assigned cities. N Proficiency in Excel/Google Sheets. Working knowledge of SQL and business reporting tools is a plus. N

📌 Regional Operations Manager (Vasanthanagar)
🏢 CureFit
📍 Vasanthanagar