01 Aug
|
HCLTech
|
Chennai
Job DescriptionHCLTech is hiring for International contact Center - Senior Process Associate and Analyst on 31st July 2026 ( Voice Process) NWalk-in Drive Details: NDate: 31st July 2026, Friday NLocation: HCL AMB-6 N104-8, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600076. NTime: 10AM - 2:30PM NHR Contact Name: Judith NPlease carry anyone Government ID proof. NJob Description – International contact Center ( Voice Proces - Inbound calls) NLocation: Chennai, India NBusiness Unit: Retail Banking – Mortgages & Consumer Lending NReporting To: Team Leader / Operations Manager Nn Work Location: Sholinganallur N Designation: Associate/ Analyst N Process: Inbound Call N Experience: 1-3 years in International Voice Process/ 3-5 yrs/ 5- 7 yrs N Education Eligibility:
12th Pass / Any Graduate / Postgraduate NnKey Responsibilities: Nn Respond to clientqueries via voice & written communication, ensuring accurate and timely resolutions N Handle inquiries related to products, services, data, and client accounts N Manage multiple client queries efficiently using workflow tools N Maintain accurate records of customer interactions in internal systems N Collaborate with internal teams to resolve client issues effectively N Ensure client satisfaction with service excellence and a customer-first approach NnRegardsnJudith
📌 Hcltech Is Hiring For International Contact Center - Senior Process Associate And Analyst On 31st Ju (Chennai)
🏢 HCLTech
📍 Chennai