Job DescriptionJob Title: Language Interpreter – English + Punjabi NDepartment: Customer Support / Language Services NLocation: Sector 98, Noida NJob Type: Full-time NShift: US Shift (Rotational) PST Time NJoining Date: 10th August, 2026 NJob Summary: We are seeking a skilled and experienced Language Interpreter fluent in English + [Second Language] to join our customer support team. The ideal candidate will have a background in international call center environments, specifically serving U.S. customers. You will be responsible for facilitating verbal communication between English-speaking clients and non-English-speaking customers through real-time interpretation, ensuring clarity, accuracy, and professionalism at all times. NKey Responsibilities: N
- Provide real-time, consecutive or simultaneous interpretation between English and Punjabi Language during customer calls. N
- Assist U.S. customers in resolving queries, issues, or concerns in a courteous and effective manner.




- Accurately relay information without adding, omitting, or distorting the meaning. N
- Handle confidential andsensitive information with discretion and professionalism. N
- Maintain high-quality standards in interpretation, ensuring clarity, tone, and context are preserved. N
- Work closely with team leads and QA to continuously improve communication quality and customer satisfaction. N
- Adhere to call handlingmetrics, quality benchmarks, and compliance requirements. N
- Stay updated with any cultural nuances, terminology, or client-specific information relevant to interpreting services. NRequired Skills & Qualifications: N
- Fluency in English and Punjabi Language – spoken N
- Minimum 1-2 years of experience in an international call center, preferably dealing with U.S. customers.

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