01 Aug
|
Helios Staffing
|
Faridabad
01 Aug
Helios Staffing
Faridabad
Job DescriptionAbout the Role NThe voice calling customer support representative will play a crucial role in ensuring customer satisfaction by providing timely and effective assistance. This position requires excellent communication skills and a passion for helping others. NResponsibilitiesn N Handle inbound and outbound customer calls professionally. N Provide accurate information and support to customers regarding products and services. N Resolve customer issuesand complaints in a timely manner. N Document customer interactions and maintain records. N Collaborate with team members to improve service delivery. NnQualificationsn N High school diploma or equivalent. N Previous experience in customer support or a related field is preferred. NnRequired Skills Nn Excellent verbal and written communication skills in English. N Robust problem-solving abilities.
N Ability to work in a fast-paced environment. N Proficient in using customer support software and tools. NnPreferred Skills Nn Experience with voice calling systems. N Multilingual abilities are a plus. NnPay range and compensation package NThe pay range for this position is competitive and commensurate with experience. Additional benefits include health insurance, paid time off, and opportunities for professional development. NEqual Opportunity Statement NWe are an equal opportunity employer and are committed to creating a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.
📌 Customer Support Specialist (Faridabad)
🏢 Helios Staffing
📍 Faridabad