Position: International Voice Process (Healthcare BPO)

Experience:

- Freshers (Primary Hiring Focus)
- Candidates with 1–3 years of experience may also apply

CTC:

- ₹3.25 LPA
- Night Shift Allowance
- Performance Incentives

Job Highlights

- Immediate hiring opportunity
- 5-day work week
- Attractive salary and performance incentives
- Two-way cab facility
- Medical & Life Insurance
- US Night Shift / Rotational Shift
- Excellent career growth in the Healthcare BPO industry
- World-class work environment

Eligibility Criteria

- 10+2, Diploma (10+3), or Any Graduate
- Maximum Age: 28 Years
- Excellent communication skills
- Willing to work in US Night Shift / Rotational Shift
- Immediate joiners preferred

Please Note:

- Freshers are currently being hired only for the International Voice Process.
- Candidates interested in Non-Voice or Semi-Voice roles are not eligible for this hiring drive.
- BE/B.Tech and Postgraduate candidates are not eligible.

Key Responsibilities

- Process healthcare claims as per process guidelines.
- Deliver quality customer support and ensure customer satisfaction.
- Meet productivity and quality targets.
- Adhere to company policies and compliance standards.




- Maintain excellent attendance and punctuality.
- Collaborate effectively with team members and supervisors.

B2 Communication Skills Include:

- Fluent spoken English with good grammar and vocabulary.
- Clear pronunciation and a neutral or easily understandable accent.
- Ability to understand different English accents (US, UK, Australian, etc.).
- Handle customer conversations confidently without long pauses.
- Explain solutions, troubleshoot issues, and respond appropriately to customer queries.
- Positive listening and comprehension skills.
- Professional tone, empathy, and active listening during calls.

Expected in an International Voice Process:

- Introduce yourself confidently.
- Communicate naturally without memorized responses.
- Handle objections and difficult customers professionally.
- Ask relevant probing questions.
- Summarize the issue and provide accurate resolutions.
- Maintain confidence and clarity throughout the conversation.

If Interested send your cv to [email protected]

Wats app your cv to +91-XXXXXXXXXX

Pay: ₹200,000.00 - ₹325,000.00 per year

Work Location: In person

📌 Hiring for International Customer Support Executive (India)
🏢 nisource technologies private
📍 India