KRA: * Translating company's objectives in the region

- Ensure store compliance with company's operational procedures
- Lead, motivate & develop team to maximize profits
- Drive customer focus through service standards in area

Knowledge, Skills & Abilities:
- Excellent communication & influencing skill
- Result oriented
- Financial awareness & understanding of P&L;
- Ability to strategize & analyze reports
- Sales & marketing orientation
- Planning & organizational skills
- Building & developing high performance team
- Operating system & internet skills

Qualifications:

Exposure:

- BHM graduate

- 2 - 4 years of experience in handling multiple F&B; units ,Hotel /Hospitality
- Retail or related industry exposure (KFC,MC Donald,Pizza Hut,Dominos/Pizza Corner/Any Hotels/Any Retail)

Key Words: Steward/Captain/Store Manager/Store Incharge/Shift Manager/Assistant Store Incharge/Outlet Manager/Outlet incharge/Store Assistant)

Duties & Responsibilities:
Financial:

- Supervise an individual outlet.
- Maximize Cafe ´ sales performance and drive profits.
- Sales forecasting and apportioning targets across teams.
- Asset & Equipment maintenance.
- Assuring the Timely & Accurate indent is placed for the cafe ´.
- Wastage control measures.
- Ensuring the compliance of the SOPs on cash & all the tenders.




- Timely forecast of the stock in order to ensure the smooth operation of the cafe.

Learning & Development Management:

- Retention of Client.
- Motivating the team to ensure the sales target in met.
- Briefing the team on a daily basis to ensure the team understands the importance SOPs
- Ensure the team is groomed to move to the next level.
- Grievance handling & solving issues.
- Ensure the Training Certification of team members.

Process Indicators:
- Ensuring all the documentation related to the cafe ´ is done on time (Sales Reports/ Cafe ´ Registers).
- Ensuring the Quality Audits done on day to day basis.
- Implementation of SOPs.
- Effective utilization of the Client by means of effective charting out the duty rooster.

- Integrity, cost controllable & Waste Management.
- Ensuring 90% score in the Management Visit Report.

Customer orientation:

- Ensure all the Customer complaints are resolved.
- Analysis of Customer database complaints & drive the footfall in the cafes.
- Ensuring the MAST & SOPs is followed by the team in the cafe ´ to drive customer focus.
- Ensuring the Training norms are met.
- Ensuring 90% score in the Management Visit Report.

📌 Asst. Cafe Manager / Cafe Manager (Jaipur)
🏢 Diverse Lynx
📍 Jaipur