Job description

This position is responsible for IT Network Administration and operations.

- Maintaining operating system updates, antivirus updates in all the desktops and servers
- Installation, configuration and maintenance of Desktops, servers, peripheral equipment and software including tolerable service supports for network infrastructure, within established process, standards and guidelines.
- Work with the Service Desk Analyst in responding to and resolving incidents received via the Service desk (Helpdesk). Ensure that agreed SLAs are achieved and maintained.
- Perform troubleshooting within bounded escalation area to diagnose Networking (Switches, firewall, and router), Desktops and Server problems.
- Explain technical details or procedures to customers in easy terms and a concise manner.
- Document the execution and resolution of service request and incident through applicable standard form/s.
- Recommend and/or perform upgrades to hardware and peripherals.




- Train and orient end-users on the use of hardware and software.
- Work with other members of the IT Team and business function to ensure operational continuity of business systems and applications.
- Work with vendor support contacts to resolve technical problems.
- Assist IT key person or business function in assessing hardware and software to determine specifications for purchases.
- Perform periodic inventory of hardware and software.
- Assist in other functional areas of IT Department as required.
- Network administration.
- Implementing and maintaining IT security policies.
- Managing Network Switches,Firewall.
- Hardening of all Network Devices
- Firmware upgradation of all Network Devices.
- Troubleshoot and resolve Network issues
- Maintaining all IT assets.

📌 Network Engineer (Bengaluru)
🏢 Diverse Lynx
📍 Bengaluru