Job Title: Service Now Procurement Consultant (Client Procurement Contact) (Onsite / Remote)

Experience: 5+ Year

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Job Location: Riyadh (In office) / Remo

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Role Summ

ary We are looking for an experienced Service Now Procurement Consultant for Procurement department, owning day-to-day procurement-process configuration, vendor-master governance, and issue resolution on the Service Now Procurement Operations application while representing procurement's voice in the wider S2P program

me. Key Responsibilit

- ies Serve as the dedicated liaison between the Service Now delivery team and Procurement, Supply Chain, and Warehouse stakeholde
- rs. Gather, document, and prioritize procurement process requirements (requisition-to-PO, catalog management, vendor onboarding, contract linkag
- e). Configure and maintain the Service Now Procurement Operations / Sourcing & Procurement Operations (SPO) application, catalogs, and approval workflo
- ws. Own vendor master data governance, supplier onboarding workflows, and catalog content accuracy in coordination with Supplier Lifecycle Operatio
- ns. Triage and resolve day-to-day procurement service requests, incidents, and enhancement asks raised by hospital procurement sta
- ff. Track procurement SLAs/KPIs (cycle time, PO accuracy, catalog compliance) and report status to client and Avante Now leadersh
- ip. Support internal audit and compliance reviews related to procurement controls, approval hierarchies, and segregation of duti

es. Mandatory Skills & Experie





- nce5+ years hands-on experience with Service Now Procurement/Sourcing & Procurement Operations (SPO) applicati
- on. Strong grounding in procurement processes: requisitioning, catalog management, vendor onboarding, PO lifecycle, contract linka
- ge. Proven experience as a client-facing functional consultant or business analyst, comfortable owning a stakeholder relationship direct
- ly. Experience configuring approval workflows, catalog items, and procurement forms/records in ServiceN
- ow. Ability to translate procurement policy and governance requirements into system configurati

on. Preferred / Good-to-Have Ski

- lls Hospital, healthcare, or public-sector procurement experience (medical equipment, pharmaceuticals, facilities/capital procuremen
- t). Exposure to Saudi government procurement regulations (e.G., Etimad, GPSA/Nazaha compliance touchpoints) is a pl
- us. Experience with vendor performance management and supplier scorecar

ds. Certificati

- ons Service Now Certified System Administrator (CSA) — mandato
- ry. Service Now Sourcing & Procurement Operations (SPO) Accreditation — preferr
- ed.CIPS (Chartered Institute of Procurement & Supply) or equivalent procurement certification — a strong pl

us. Education & Soft Ski

- lls Bachelor's degree in Supply Chain, Business Administration, Engineering, or related fie
- ld. Exceptional relationship-management and diplomatic communication skills for daily client interacti
- on. Highly organized, able to juggle multiple stakeholder requests and prioritize under deadline pressu

re.

📌 Procurement Systems and Stakeholder Engagement Specialist (Bengaluru)
🏢 AvanteNow
📍 Bengaluru