Job Overview

We are looking for enthusiastic and customer-focused professionals to join our Healthcare and Electronic Retail Customer Service team. The role involves assisting customers with product, service, policy, order, and claim-related queries while delivering an exceptional customer experience through voice.

Location: Bellandur, Kengeri & Bhartiya City

5 Days Working & 2 Days Off (Rotational)

Job Responsibilities

- Handle customer queries exclusively through voice calls.
- Provide accurate information and resolve customer concerns professionally.
- Ensure excellent customer satisfaction during every interaction.
- Maintain call quality and productivity standards.
- Update customer details and interaction records in the system.

Eligibility





- Freshers and experienced candidates are welcome to apply.
- Candidates from any educational background can apply.
- Excellent English communication skills are mandatory.
- Comfortable working in rotational shifts.
- Willing to work from the office in Bengaluru.
- Basic computer knowledge is required.

Skills Required

- Robust verbal communication.
- Good listening and problem-solving skills.
- Customer-focused attitude.
- Ability to work in rotational shifts including night shifts.

📌 Customer Service Representative (Bengaluru)
🏢 Alorica
📍 Bengaluru