Key Result Areas for the Incumbent

Process Responsibilities

- · Maintain and achieve key performance indicators of the store such as footfalls, conversion, sales generation and increased revenue.
- · Exhibit the usage of HELPS model for high standards of customer satisfaction
- · Ensure complete product knowledge

People Management Responsibilities

- Team Player
- Effective Customer engagement

Financial Responsibilities

- NA

Key Behavioural competencies required to perform this role

- Essential
1. Good Communication
2. Strong Customer Focus
3. Building relationships

- Desirable

1. Conflict management & negotiation skills
2. Results oriented
3. Cooperative and team player

Key Technical competencies required to perform this role

- Essential
1. Ability to think, plan & execute daily sales agenda
2.



Understanding of the key performance indicators

- Desirable

1. Good at Planning
2. Good with Organizing, Co-coordinating & Monitoring skills

Key Performance Indicators

- Target vs. Achievement (as per the agreed parameters)
- Shrinkage control
- · Mystery shopping target – Over 85%
- · VM score – Over 95%

The candidate would have to interact and manage the following stakeholders

- MBO Partners

In order to be considered for the role the ideal candidate should also have:

- Good Communication skills
- Negotiation skills
- Sales skills
- Sales background preferred

📌 Sales Executive-SDS (Bengaluru)
🏢 BIBA
📍 Bengaluru