- Client Retention & Acquisition: Cultivate long-term, trusting relationships with clients to foster loyalty and encourage contract renewals.
- Problem Resolution: Act as the primary point of contact to quickly resolve client complaints and escalations.
- Sales & Growth: Identify cross-selling and upselling opportunities to meet revenue targets, and pitch tailored products/services.
- Performance Tracking: Maintain accurate records of client interactions in CRM software and conduct regular business reviews to present performance metrics.
- Cross-Functional Collaboration: Partner closely with internal departments—like sales, marketing, and product development—to align services with client feedback and market trends.
📌 Relationship Manager - MF (Western India)
🏢 equitas small finance bank
📍 Western India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.