- Must be able to provide complete administration of the Microsoft 365 environment and its capabilities.
- Testing, implementation, and deployment of Exchange Online.
- Query Exchange environment using the Office 365 Command online tool.
- Implement and support security policies, such as data retention.
- Support the messaging workplace in the Cloud (Microsoft 365).
- Manage problem resolution to a satisfactory completion by keeping abreast of assigned tickets and following the proper escalation processes via ticketing system.
- Review, test, and make recommendations for standard email practices.
- Experience with supporting anti-spam filtering, logging and email tracking and transport rules.
- Primary On-site support for Microsoft 365 issues.




- Support Single Sign-On using Active Directory Federation Services with Multi Factor Authentication.
- Perform scripting administration tasks and reporting using PowerShell.
- Develop scripts for automating processes within the environment.
- Help ensure team performance meets or exceeds defined Service Level Agreements.
- Perform migrations and deployments related to the building, upgrade and maintenance of MS Exchange.
- Monthly audits on the Active Directory environment to reconcile users.

📌 o365 (Bengaluru)
🏢 Diverse Lynx
📍 Bengaluru