Sukoon Health is looking for a professional, empathetic, and client-focused Client Service / Contact Centre Executive to join our Customer Success team.
Key Responsibilities:
- Coordinate appointments, follow-ups, and client communication
- Build trusted relationships with clients and their families
- Manage appointment updates and service-related queries
- Coordinate with clinicians and internal teams to ensure smooth service delivery
- Maintain accurate client records and basic reports using Microsoft Excel
- Deliver an empathetic and professional client experience at every touchpoint
Requirements:
- Excellent communication and interpersonal skills
- Fluency in English, Hindi, and Kannada (mandatory)
- Basic proficiency in Microsoft Excel
- Experience in customer service, healthcare, hospitality, or client-facing roles is preferred
- Robust coordination, problem-solving, and follow-up skills
- Ability to work in a fast-paced, client-centric environment
Compensation: ₹30,000–₹40,000 per month + performance-based incentives
📌 Contact Centre Executive (Bengaluru)
🏢 Sukoon Health
📍 Bengaluru
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